depression tag

There’s been a lot of debate recently about whether news sites should have comments. I’m firmly in the pro camp because when done right, I believe comments can add as much to a story as a well-shot video or infographic. But good ones don’t happen by magic. Part of the problem is that we presume …

Helen Lewis wrote an interesting post back in April about the value of comments on websites. In it, she equated a thread of comments to a Giant Lavatory Wall on the web and rightly asked what the business case was for an expensive community and moderation team. I didn’t get round to writing a response to …