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Often I get asked what a community editor does, a question I sometimes find it hard to answer. But increasingly I tell people that it’s the community editor’s job to say what everyone else is thinking. Here’s an example to show you what I mean. On yesterday’s story about the Twitter trolls who sent rape …

Twitter’s introduction of a report button was necessary after the events of the last week, during which Caroline Criado-Perez was subjected to hours of abuse for campaigning for Jane Austen to be the face of the new £10 note. However, it’s the equivalent of a sticking plaster and won’t solve the issue of users sending abusive messages …